Product Manager - CRM
Salatiga, Indonesia
Formulatrix is seeking a hands-on Product Manager for our internal CRM (TIGA). This in-house built system which now supports over 1000 employees across all departments. This system is a critical enabler of our internal and external organization allowing us to managing our customers, employees, and vendors.
We are looking for an organized and detail-oriented individual; who thrives in a fast-paced environment. The ideal candidate will have a strong user-centered software design philosophy, excellent communication, cross-group collaboration, and planning skills. Candidates must work well independently, with a global team, and with customers.
Responsibilities
- Lead a software team to deliver a great user and information experience
- Drive product planning from conceptual stages to final delivery.
- Build a system that is extensible, fast, error-free, and reliable.
- Work with our user experience and technical writer teams to envision a fast, accurate, and easy to use solution.
- Define requirements around user interface and workflow details.
- Contribute to defining the product strategy and roadmap for ERP systems
- Work with all departments to ensure their needs and concerns are addressed within the product.
- Prioritize and follow up on user inquiries while managing product issues to ensure timely resolution.
Requirements
- Bachelor’s degree in Software Development, Business Administration, or a related field.
- 3–4 years of product management experience, with CRM or ERP products.
- Experience with graphical user interface (GUI) design is a plus.
- Strong communication skills in English, both spoken and written.
- Passionate about customer satisfaction.
- Strong leadership and interpersonal skills.
- Excellent prioritization, organizational, and planning abilities.
- Quick to learn and adaptable in a constantly changing environment.
- Comfortable collaborating with offshore teams
- Willing to work onsite in Salatiga.
How to Apply
How to Apply: To be considered for this position, please email your CV + Cover Letter (Format: PDF, max. 1MB) to forindojob@formulatrix.com with the words in the subject line.
PM (space) Your Name
e.g. PM Adam Fisal
Contact
Address
PT PROMANUFACTURE Indonesia
Jl. Soekarno Hatta No. 14, Cebongan,
Argomulyo, Salatiga, 50736 Indonesia
Phone
+62 298 343 4711